Your responsibility for repairs will differ depending on the type of repair needed and the type of account you have with us.
Your responsibilities
Your responsibilities will depend on the type of home you live in and the agreement you have with us. These may include looking after your home, meeting the terms of your agreement, paying rent or service charges where applicable, and being considerate of your neighbours and community.
Find out more about your agreement and what it means for you.
We have responsibilities towards our customers and the homes and communities we manage. These vary depending on your tenancy, lease or other agreement.
Find out more about the services we provide, home safety and our responsibilities for repairs and maintenance.
Not sure whether you or Orbit is responsible for a repair? Your responsibilities will depend on the type of property you live in and the terms of your agreement.
Use our repairs guidance to understand who is responsible and find out how to report a repair.
Your agreement sets out important information about your home, including your rights and responsibilities. It is important to understand the terms that apply to your tenancy, lease or ownership arrangement
