Maintaining your communal spaces

We believe to build thriving communities your home and local area must be well looked after.

We ensure that the communal spaces we manage are well-maintained, including the grounds and any shared spaces in and around residential blocks.

Maintenance is carried out on a scheduled basis, but you can let us know if you notice any repairs needed in your home or in a communal area.

What you can expect from us

Between April and October, our teams will visit every two weeks to:

Collect litter and debris
Cut grass, strim and keep edges tidy
Prune shrubs and hedges
Weed hard surfaces, shrub borders and hedge bases
Keep hard surfaces such as paths and walkways clear

Between November and March, our teams will visit every two weeks to:

Collect litter and debris
Cut back shrubs and hedges
Tidy grass edges
Collect fallen leaves
Trim back low hanging trees
Remove moss

Throughout the year, our teams will visit every two weeks to:

Sweep, mop and dry hard floors
Vacuum carpeted floors
Clean stains and marks from walls where possible
Clean doors and screens
Dust and wash ledges, fixtures and fittings
Clean windows in communal areas
Clean the bin store
Rotate and/or move bins

Our own teams and contractors deliver these services, and you can find out more here about the standards of service you should expect from them.

As your safety is our top priority, we strive to ensure communal areas are kept free of any items that may be seen as a fire hazard or impact a possible escape route. You can find out more about what you need to ‘Keep it Clear’ here.

Maintaining your communal spaces

What you can expect from us

Between April and October, our teams will visit every two weeks to:

Between November and March, our teams will visit every two weeks to:

Throughout the year, our teams will visit every two weeks to:

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