During the pandemic we temporarily paused the processing of new mutual exchange applications. We are pleased to let know that we have started processing applications again. However, due to the backlog that has built up, we have a significant number of applications to work through and this may cause a delay to our usual timescales. We will keep in contact with you to let you know we’re progressing your application and ask that you please limit contact with us so that we can focus on moving your application forward.
If you haven’t yet submitted an application, we are happy to send one to you. If you wish to request an application, please contact us.
Please remember, you must not swap your home without the consent of all landlords involved and having agreed moving dates. If you do so, action will be taken and you are at risk of losing your home.
For more information about moving home during the pandemic, please visit our moving home FAQs.
You can swap your rented home for a different one through a scheme known as mutual exchange.
A mutual exchange can be a useful way of finding a property better suited to your needs, for example downsizing if you are affected by the removal of the spare room subsidy (bedroom tax) or if you are looking for a home closer to friends and family.
To arrange a mutual exchange: