When you contact us our customer services adviser will take the details of your repair and log a works order to our contractor. Our Contractor will then call you back in 72 working hours to raise a mutually convenient appointment.

We will send you a text message to confirm your booking and provide you with timely reminders up to your appointment date if you provide a preferred contact number.

We explain the repairs we can carry out for you and which repairs you need to look after directly over in repairs to your home.

Repairs to communal areas

To keep your homes looking great we can help with communal area repairs including shared entrances, access controls, lighting in corridors and facilities such as lifts, play equipment and fencing.

Whether you are a tenant, leaseholder or homeowner, you can get in touch and let us know if repairs are required in a communal area, or external structure of a shared residential block.