Raise a repair
If you are our customer and something isn’t how it should be, please raise a repair appointment with us through contacting us.
Please let us know if you need to change or cancel an appointment as soon as you can.
If your repair is an emergency, get in touch with us ASAP and we will do all we can to help.
How to raise a repair online
It’s quick and easy to raise a non-urgent repair using myAccount.
In myAccount, you can fill in the details of your repair and one of our contractors will be in touch to raise a repair.
Can we help with your repair?
Fix it video guides - Our useful fix it guides will help you carry out simple home improvements around the house.
Helpful information on home improvements.