Notices

As we head into the holidays, our working hours will change, but we’re still here when you need us.

Here are the opening times for Customer Care, but please be assured our 24/7 out-of-hours emergency service will remain open.

Customer Care Opening Times

• 23 Dec (Tue): 8am–8pm
• 24 Dec (Wed): 8am–4pm
• 25 Dec (Thu): Closed (Christmas Day)
• 26 Dec (Fri):  Closed (Boxing Day)
• 27 Dec (Sat): 8am–1pm
• 28 Dec (Sun):  Closed
• 29 Dec (Mon): 8am–8pm
• 30 Dec (Tue): 8am–8pm
• 31 Dec (Wed): 8am–5pm
• 1 Jan (Thu): Closed (New Year’s Day)
• 2 Jan (Fri): 8am–8pm

For non-emergency repairs, please use MyAccount or for more ways to get in touch, please visit our Contact Us page. If you need urgent help, call 0800 678 1221.