Contact form
If your query is not urgent, you can always fill in the form below to get through to our Customer Support team.
Alternatively, you can log on to myAccount to manage your account, or if your query is in relation to your balance, making a payment or updating your details.
If you are contacting us to report damp or mould, please use this form so that we can ensure your report is directed to the correct team.
If you are contacting us to report Anti-Social Behaviour (ASB) or a hate incident, please call us on 0800 678 1221 or you can use the form in myAccount.
Information on how to get permission for home improvements can be found here, along with the relevant application form.
If you are a homeowner or a shared ownership customer and have a query, please email HomeOwnership.Services@orbit.org.uk.